Warranty of Decorative Hardware

Seller warrants for the lifetime of the original consumer purchaser that decorative hardware will be free from defects in material and workmanship.

Mechanical Warranty:

Seller warrants for the lifetime of the original consumer purchaser that the decorative hardware products will be free from mechanical defects. Mechanical Warranty Except as otherwise provided below, Seller warrants to the original buyer that each product shall be free of mechanical defect for as long as the buyer occupies the residential premises upon which the product was originally installed.

Finish Warranty

Seller’s Lifetime Finish Warranty and Limited Finish Warranty for the different Finishes:

Lifetime Finish Warranty:

Seller warrants the polished nickel, bright chrome finishes over brass shall be free from defects in material and workmanship from tarnishing, flaking, pitting, and discolouring for the lifetime of the applicable product as long as the original buyer occupies the residential premises upon which the product was originally installed.

Limited Finish Warranty:

The finish on seller products is protected by a durable lacquer designed to maintain the beauty and quality of the seller product. For seller products purchased with a Limited Finish Warranty, seller warrants the finish shall be free from defects in material and workmanship from tarnishing, flaking, and discolouring for either a) five (5) years from date of purchase for interior use or b) one (1) year from the date of purchase for exterior use; as long as the original buyer occupies the residential premises upon which the product was originally installed.

Living Finishes

Finishes Such as Pewter, Oil Rubbed Bronze, Aged brass, Brush nickel, Brush copper, Brush Brass etc. are living finishes. These finishes age with use and with geographical and atmospheric conditions. These changes in finish are not manufacturing defects and are not covered by this warranty. Due to the nature of these living finish products, they will wear over time. This is inherent characteristic of a living finish product. No finish warranty is offered on living finish products, which are designed to age and improve over time.

What does warranty not cover?

• Seller products are manufactured to high Standards and good manufacturing practices and processes. Best grades of materials are used to produce them however the process like castings involves hand craftsmanship and hand applied finishes, there could be casting imperfections or surface blemishes which were allowed by our strict quality control people, These should not be considered as unacceptable quality but the best quality given nature of processes and craftsman ability we could obtain. All final decisions of Quality remain exclusively in the discretion of Seller.
• Any Seller’s product which has been damaged as a result of installation contrary to any of Seller’s written installation instructions is not covered by this warranty.
• Seller product having a defect caused by neglect, misuse, abuse or unreasonable or extraordinary use or maintenance is not covered by this Warranty, including use in a commercial application.
• Any Seller product having a defect due to use of paints, solvents, or other chemicals is not covered by this Warranty.
• Any Seller product that is used in combination with other than those manufactured by Seller and designated for use with the Product is not covered by this Warranty
• This Warranty is not transferable. Therefore, no transferee is covered by this Warranty. Remedies if a claim is made under this Warranty and, after investigation by Seller, proves to be valid, seller will, at its sole option, either repair or replace the defective product. Upon such repair or replacement, the original remaining Warranty period will continue in effect and be applicable to the repaired or replacement of the seller product. If a seller product, which is covered by this Warranty has been discontinued at the time of repair or replacement or if seller determines, in its sole discretion, that such repair or replacement is inappropriate, seller reserves the right to refund the original purchase price of the product. Except as expressly provided in the Warranty to the contrary, Seller shall not be obligated or liable for labour or other costs related to installation, repair or replacement of a seller product or for loss of, or damage to, any material which is not sold by seller. Any product believed to be defective as covered by this warranty may not be returned without prior written authorization
• All claims must be made within thirty (30) days from the discovery of the alleged defect(s). Each claim must be in writing and sent to address below and be accompanied by a proof of purchase. If requested must permit inspection of the product By Seller or its representatives. If, after investigation, Seller determines that the claim is valid, the remedy will be performed by or on behalf of Seller in accordance with the above heading, “Remedies”. Limitation of Liabilities Except as expressly provided in this warranty, (a) seller makes no warranties, and disclaims all, warranties, representations and guarantees (whether express, implied or statutory), including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and (b) seller shall not be obligated or liable for labour or other costs related to installation, repair or replacement or for loss of, or damage to, any material which is not sold by seller. Seller shall not, in any event, be liable for any consequential or incidental damages suffered by purchaser. Some states do not allow exclusion of implied warranties, exclusion or limitation of incidental or consequential damages or limitations on the length of an implied warranty, and therefore some or all of the last sentence under the above heading, “remedies” and the immediately preceding two sentences may not apply

Warranty of Functional Hardware (Cabinet Organizers and Furniture Fittings)

Seller warrants all functional hardware products to be free from any defects in material and workmanship.

This warranty is valid for 1 (one) year from the time of original purchase of the product. Seller will send original purchaser without any charge, a new product to replace any defective product subject to this warranty. This warranty is a warranty of replacement only. Seller does not warrant removal of defective product and installation of the replacement product. This warranty does not cover products which were not installed correctly or misused and mishandled by using products for the load to excessive load or specifications to which product is meant to use and built for the purpose. Should Seller has discontinued, or item is obsolete, Seller reserves the right to replace the defective product with current offering